Some people don’t understand why there is a diagnostic charge for vehicle repairs. And sometimes, with things like brakes or tires, we can estimate the problem in seconds for free from a quick visual check. But more complicated problems can be much more difficult to diagnose - we may need to run several tests or even remove and inspect parts before we can be sure of the problem. This can take several hours and a lot of work, so it’s only fair to charge an appropriate diagnostic fee.
Some people think that when they get a check engine light, their mechanic can connect a special tool and immediately know the exact problem. But while it’s true that we have the most advanced code reading equipment to communicate with your vehicle’s ECU, in many cases the code isn’t enough to determine the exact problem. Check engine codes only tell us what engine parameter is out of range, not what’s causing it. For example, if your exhaust starts to expel more harmful gases than usual, sensors in the exhaust system may tell us that something’s not right - but they can’t tell us why it’s happening. We need to determine the underlying cause of the problem in order to tell you what’s wrong and give you accurate information.
The next time you see your check engine light illuminated, come in to ExperTec Automotive Costa Mesa today and we will find the problem so that we can get you back on the road as soon as possible.